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Frequently Asked Questions
Administration
Applications take 24 to 48 hours to process.
No. Security is not transferrable
You will owe an application fee and an admin fee to apply and reserve your new apartment.
Be sure to read your lease agreement and ask any questions you may have. Also, keep an eye out after you sign your lease from Updater, our digital move-in concierge that can help with changing your address, updating subscriptions and more!
A 60-day notice is required along with a 2-month settlement fee. You will also need to pay back any discount/concession that was offered to you.
You can pay online through your resident portal. We also offer a WIPS (walk-in payment system) and a FLEX Payments option. Contact the leasing office for more details.
You can pay your rent through our Resident Portal which is accessible right from our community website or by downloading the RENTCafe Resident app.
Yes. Pest Control, Amenity Fee
Yes, Laramar Group has partnered with Effective Coverage and LeaseTrack to manage all your insurance requirements. Residents are required to maintain renters insurance with a minimum personal liability coverage of $100,000.
No utilities are included.
Utilities are billed monthly by Conservice
Yes we do! Contact us for details.
Guest are welcome and can stay up to 14 days.
No. We sometimes have specials we will offer at renewal time.
There is no cost to tour our community.
We take walk ins as well as schedule appointments
Managers are available by appointments
Using our website
Amenities
Yes, we love your pets!
Yes there is a one time pet fee of $350 per pet and $50 a month pet rent. Max two pets allowed.
We have restricted breeds but no weight restriction.
No but we offer plenty of lush grounds to walk your pet on a leash.
Dishwasher, Stove, and Refrigerator. Select homes also have a microwave included.
No, but we can give you contact information of a furniture rental company
We offer a Fitness Center, Business Center, Pool and more. Check out our amenities page for more information.
Pool is open from Memorial Day to Labor Day
Yes. We have surface, garage, reserved and commercial parking options available for our residents.
3 month is the shortest lease term
Yes, with approval.
Some apartment homes have a European style washer/dryer combo and laundry. Each building haves a laundry room.
Free weights, fixed weights, bikes, stairmaster, yoga room
Yes. 10pm starts our quiet hours.
Directions
Pickett Rd
Location
We are close to local restaurants, grocery stores, and Metro.
We are located in Fairfax district.
There is a dog park 2 miles away.
Yes there are local bike trails.
Residents shop at nearby Giant Food, Walmart, Safeway, Target
Maintenance
You can log into your Resident Portal to submit a non-emergency maintenance request to us. Or, if you're experiencing a maintenance emergency, please give us a call directly for assistance.
Before you move in we'll be sure to do any needed repairs, touch up paint, carpet clean or replacement, and full professional cleaning. Your home will then be walked by staff to ensure it is move in ready for you.
Yes, during business hours M-F and on call off business hours and weekends.
By the order in which they are received. Emergency work orders will take priority.
No. But if you would like to request to only enter when you are home that is an option.
During business hours we will let you in. If it's after hours, you will need to contact a locksmith at resident's expense.
Yes, make it you sanctuary!
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
In my opinion and experience, I found the people at the office really really helpful. They go out of their way to make you feel at home. An extra thank to Mithal Soudani for Making my moving experience a smooth one and always be willing to answer my questions.
- Mamadou D.
I had a really good experience here. They've got a nice pool and the buildings well maintained in general. It was also easy to move in. The leasing office is really helpful. Especially with my leasing agent Mithal, he really helped me out a lot and answered all my questions. So did another lady named Jennifer who also works there. They are both really nice. Overall I had a really good experience here.
- Ewan O.
Property conveniently located in Fairfax, VA with a beautiful view. The General Manager Asma Khan is Professional and extremely passionate about her job. Asma goes over and beyond for professional team and residential community. The Resident Services Coordinator, Frank Tomilloso is knowledgeable and AWESOME!!
- Marvin M.
Have had a great experience with trillium in the townhouses. Very clean residences. Best part is the team - response is quick and it seems they really want to help you out. Expect to pay a bit more in utilities, but otherwise there's no random fees to worry about. Great experience!
- Shane I.
Thank you Jennifer for your help. you helped me a lot and explained everything. I am so excited to come live here at Trillium.
- Rhina F.
The location is amazing; right by the metro! The fitness center is huge and open 24 hours. I also love the work spaces and the Starbucks machine. The outdoor courtyard areas with hammocks, grills and tons of hang out areas are really nice. The renovated units look gorgeous. The staff is so friendly and helpful!
- Marcey M.
Ever since the start of my application Everton was nice and accommodating!! They made my move in and first impression a great one! Thank you all in the office for being kind and tentative!!
- Alexis A.
We recently moved in and love our place. Jennifer walked us step by step. Thank you for your great service.
- Elena N.